Privacy Policy
At VIP Auto Parts, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
1.1 Personal Information
When you make a purchase or create an account, we may collect the following personal information:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (credit/debit card details)
1.2 Non-Personal Information
We may also collect non-personal information automatically when you visit our website, such as:
- IP address
- Browser type
- Operating system
- Pages visited
- Time and date of access
- Referring website
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and fulfill your orders.
- Customer Support: To respond to your inquiries and provide assistance.
- Communication: To send you updates regarding your order, promotions, and newsletters (if you opt-in).
- Website Improvement: To analyze usage trends and enhance our website’s functionality and user experience.
- Fraud Prevention: To detect and prevent fraudulent activities.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These include:
- Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive information transmitted online.
- Access Control: Only authorized personnel have access to your personal information.
- Regular Audits: We conduct regular assessments of our data security practices to protect your information.
5. Your Rights
You have the right to:
- Access: Request copies of your personal data that we hold.
- Correction: Request correction of any inaccurate information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in the email or contacting us directly.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us analyze web traffic and remember preferences. You can choose to accept or decline cookies through your browser settings, but this may affect your ability to use certain features of our website.
7. Third-Party Websites
Our website may contain links to third-party websites. We do not control the content or practices of these sites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes your acceptance of the new terms.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
VIP AUTO PARTS
1/493 Hammond Rd, Dandenong South VIC 3175, Australia.
support@vipautoparts.com.au
0401 777 757
Thank you for trusting VIP Auto Parts with your information. Your privacy is important to us, and we are committed to safeguarding it.